1. Introduction
ATTC Education (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled securely, transparently, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights.
We may update this Privacy Policy from time to time, and any changes will be published on this page.
2. Who We Are
ATTC Education provides private tuition and educational support services through the website: https://attceducation.co.uk and our Mobile Application for Apple and Android products.
3. What Information We Collect
3.1 Information You Provide
When you contact us, make an enquiry, or request tuition through the ATTC Education website or Mobile Application, you may be asked to provide personal details such as your name, address, and contact information.
If you work with ATTC Education as a tutor, you may also be asked to provide identification or verification documents, which may include items such as a driving licence, passport, or Disclosure and Barring Service (DBS) information.
We may also request banking details for payment purposes.
When registering as a tutor, we may ask you to provide contact details of individuals who can act as referees to confirm your suitability to work with learners.
We may also request information about past criminal convictions if relevant to safeguarding requirements (for example, DBS certificates or update service details).
If you act as a referee, you may be asked to provide your name, contact information, and information relating to the tutor you are endorsing.
When you book or request tuition, we may collect payment‑related information. All card payments are handled securely by an external payment provider; ATTC Education does not store or process card details directly.
We may also collect information about how you use the ATTC Education website, including any messages you send through our forms, files you upload, and your communications with us via email or other contact channels.
If we deliver online sessions or provide access to online learning tools, we may record session data, store uploaded files, and keep a record of interactions within the online environment.
We collect technical information about your visit to our website, such as your device type, browser, IP address, time spent on the site, and the pages you view.
Where payment information is required, this is processed securely by a trusted third‑party provider. ATTC Education does not directly handle or store card details.
3.2 Automatically Collected Information
We automatically collect log data, device information and how you use the ATTC Education website and mobile App platform, including the pages you visit, the content you view, any searches you make, enquiries you submit, and other actions you take while using our site.
Even if you do not create an account or log in with ATTC Education products and service we may include details about how you use our site (such as links you click), your IP address, access dates and times, browser and device information, unique identifiers, crash or error data, cookie data, and the pages you viewed before or after visiting our website.
3.3 Cookies and Similar Technologies
We use cookies and other similar technologies when you visit the ATTC Education website or interact with the mobile app and our online content.
These technologies may include cookies, web beacons, pixels, browser analysis tools, server logs, and device identifiers, which allow us to collect certain information automatically.
Much of the information gathered through these tools is non‑identifiable and helps us understand website traffic patterns and improve the overall user experience.
In some cases, we may link this information to personal data you have provided to us.
4. How We Use Your Information
We use the information you provide to give you access to the appropriate areas of the ATTC Education website and Mobile Application to deliver the services you request.
If you are a student, we use your details to respond to your enquiry, match you with a suitable tutor, arrange tuition, process lesson payments, and contact you when necessary about your sessions or our services.
If you are a tutor, the identification and verification documents you provide help us meet safeguarding requirements and confirm your eligibility to work with learners in the UK. Your banking details are used solely for processing payments for lessons you deliver.
When you apply to tutor with ATTC Education, we review the information you submit to confirm that your qualifications, experience, and right‑to‑work status meet our standards. If you provide referee details, we will contact those individuals to request feedback that helps us assess your suitability.
Where you provide information relating to criminal records or DBS checks, we will review this for safeguarding purposes and, where applicable, verify it through appropriate channels.
If you work with us as a tutor, we may be required to share relevant financial information with HMRC, such as your name, address, date of birth, tax identification number, earnings, and lesson volumes, to comply with legal and tax obligations.
To help ensure a good match between students and tutors, we may use automated processes to organise tutor profiles based on criteria such as subject expertise, experience, and responsiveness. These processes may influence how tutors are displayed to potential students.
We may also remove or hide inactive tutor profiles to maintain a high standard of service.
We may retain your website activity and message history to allow you to view past communications and to support the investigation and resolution of any disputes.
To help protect users, messages exchanged through our website may be monitored to ensure personal contact details are not shared prematurely and that communication remains safe and appropriate.
If an online learning environment is used, sessions may be recorded for safeguarding, quality assurance, and training purposes.
Students and/or parents may be given access to recordings after lessons have taken place.
If you have given consent, we may use your information to share updates about our services or educational opportunities that may interest you.
We may contact you by email, phone, SMS, or other channels you have agreed to.
We may also contact you to request feedback or take part in research aimed at improving our services.
If you no longer wish to receive marketing or optional communications, you can withdraw your consent at any time by contacting us using the details provided in this Privacy Policy.
We may retain information from closed accounts when necessary to meet legal obligations, prevent fraud, enforce our terms, resolve disputes, recover outstanding fees, or support investigations permitted by law.
We do not sell your personal data or use it for unrelated marketing without your consent.
5. Legal Bases for Processing
We rely on the following lawful bases:
- Contract – to provide the services you request
- Consent – for optional communications
- Legitimate interests – analytical insights and service improvements
- Legal obligation – accounting, safeguarding, and statutory requirements
6. Sharing Your Information
We may share your information with:
- Tutors working on behalf of ATTC Education
- Payment service providers
- Website hosting and IT providers
- Analytics and monitoring services
- Legal or regulatory authorities when required
All third parties must adhere to relevant data protection legislation and safeguard your information.
We never share your data for third‑party marketing.
7. Cookies and Tracking Technologies
We use cookies to:
- Enable essential website functionality
- Analyse website performance
- Enhance user experience
You can disable or manage cookies through your browser settings; however, some website features may not function fully without them.
8. How Long We Keep Your Information
We keep personal information only for as long as necessary:
- Enquiries: up to 12 months
- Active learner records: duration of tuition + up to 6 years (for legal and tax purposes)
- Email correspondence: up to 24 months
- Website analytics data: according to cookie type and retention settings
Data that is no longer needed is securely deleted or anonymised.
9. Your Data Protection Rights
You have the right to:
- Access your data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict how your data is used
- Object to certain types of processing
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us through the relevant channels.
10. How We Protect Your Data
We use a range of technical and organisational measures to protect your information, including:
- Encrypted website traffic (HTTPS)
- Secure servers and restricted access
- Regular monitoring and security reviews
- Data minimisation practices
- Secure disposal of old data
While no system is completely secure, we work hard to maintain appropriate levels of protection.
11. Third‑Party Links
Our website may contain links to external sites.
We are not responsible for the content, security, or privacy practices of those websites.
12. Changes to This Policy
We regularly review and update this Privacy Policy.
The most recent version will always be available on this page.
If significant changes are made, we may notify you directly.
13. Contact Us
For questions about this policy or to exercise your rights, please contact us through our Contact Us page.
Last updated: 21 January 2026